Excellent opportunity for Japanese and German speakers! Apply!

3 days left

Location
Dublin
Salary
EUR25000 - EUR32000 per annum
Posted
30 Mar 2017
Closes
27 Apr 2017
Ref
ALJPCO
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
With over 140,000 employees worldwide, our client servers 86,3 mn customers in more than 70 countries. On the insurance side, the company is the market leader in the German market and has a strong international presence.

The role of Claims Officer involves processing medical claims for client`s worldwide. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.


Key Responsibilities

-Adjudicate and process Claims within the agreed company SLA
-Use client's database accurately and effectively to ensure reports generated give a true reflection of the department`s workload
-Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention
-In line with the company`s policy on cost containment identify duplicate payments, possible non-disclosure and fraudulent claims
-Respond to customer inquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction


Profile:

-Previous experience in a customer focused role, in a an administrative capacity
-Experience working in pressurized environment with tight deadlines
-Fluency in English and Japanese or German is essential to this role
-Customer focused
-Strong communication (verbal & written)
-Ability to work effectively within a team environment
-Ability to work under pressure
-Results driven and solution oriented
-Strong Knowledge of Microsoft Office (Excel, Word)


Main benefits: Competitive Salary, bonuses, career progression program, complete benefits package.


To apply, send me your most updated CV at Gisele.Graciutti@manpower.ie

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