Become the best German or French Web Analyst / Coding

Location
Dublin
Salary
EUR30000 - EUR32000 per annum
Posted
05 Apr 2017
Closes
03 May 2017
Ref
FRDEJJ
Contact
Juliana Barcelos
Job Type
Permanent
Hours
Full-time
This chance can be unique. Work for a great team and to develop your career in the biggest searching company in the world!

Salary €30000 to €32000 euros per year

The role: German or French Web Analyst

You will be part of a newly created multilingual client facing team based in Central Dublin. The Team will be working onsite with and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of the company client's web based products.

Key Responsibilities:

*Interface with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
*Perform and verify the implementation of web based products with customers
*Give guidance, support, and train customers on how to use the products
*Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed.
*Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.

Key Skills and Experience:

*Experience in creation / maintenance of websites with associated knowledge (HTML, CSS, Java - basics)
*Troubleshooting skills on online marketing products
*Experience in Wordpress/shoppify/Mageneto/Druple or similar platforms (at least 1 platform)
*Experience working in a B2B environment
*Strong communication, customer service, relationship management and support skills
*Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template/process
*C2 level of German or French

Preferred:
*Online analytics or ad product experience
*Proven sales or revenue impacting track record
*Google AdWord or Analytics certified

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