Collections Executives (Basic salary €25K and OTE €29K) Full Tr

Location
Dublin
Salary
EUR25000 - EUR29000 per annum + Full training, Pension, QFA
Posted
14 Apr 2017
Closes
12 May 2017
Ref
JF CE 628
Contact
John Finn
Job Type
Permanent
Hours
Full-time
Collections Executives (Basic salary €25K and OTE €29K)

My Client is a well-established Financial Management firm based in west Dublin now has two openings for Collections Executives to join their busy team. If you have strong communication & negotiating skills and experience contacting customers by phone then this could be an excellent opportunity for you. If you have a solid track record working in a Customer Service or Call Center, Inside Sales / Win Back position then we can offer you an excellent opportunity to build a new career within the Finance Industry.

The Role

Respond to customer calls in a professional and timely manner
Contact customer by telephone to negotiate and assist in payment strategy
Monitor customer accounts regarding payments and updates
Maintain good relationships with customers
Take full ownership and responsibility for a book of client debt
Ability to work a large volume of accounts
Achieve and surpass weekly and monthly collection targets
Ensure compliant and customer focused collections
Update accounts and input new information gained from calls
Use new technology provided to maximize collections
Assisting with ad hoc administrative as needed


Skills:

Have 2 years' experience contacting customers by phone
Maintain professional approach with customers
Have good personal goals and enjoy achieving targets
Be positive and enthusiastic and work well in a team
Be willing to study for QFAs
Good experience with Microsoft Office, Excel, Outlook.


Salary: €25k basic plus bonus 4K pa and paid QFA exams. (Total €29K pa)

Benefits: Contributed Pension, extra holidays, ongoing professional training such as QFAs, paid classes and exams.

If you are interested in the above role please apply directly or contact 01 645 5222.

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