B2B Inside Sales role. Insurance Sector. German Markets. Dublin

EUR30000 - EUR45000 per annum
21 Apr 2017
19 May 2017
Gisele Graciutti
Job Type
Our client offers health, life and disability insurance as well as a wide range of corporate assistance services to employers and insurance partners worldwide.

Role: Sales Advisor - Direct Individual Business (German)

Key Responsibilities

-Handle incoming enquiries from prospective clients & provide information on insurance solutions in line with clear service standards.
-Achieve quotation and sales targets from pipeline of incoming leads from both the AWC call-centre as well as the online lead collection tool
-Monitor the application pipeline of "your clients" so that appropriate follow up communication happens in a professional and timely manner to maximize customer service & sales
-Liaise with both the Underwriting and Administration teams, where required, so as to ensure sufficient consideration and communication takes place within established SLA`s. Included under this point is the timely follow up of further or missing information required as part of the application process
-Illustrate & convince applicants of the superiority of AWC insurance solutions.
-In certain cases be able to negotiate on premium levels so as to secure the business without compromising the rates charged.
-Always have the diligence and mindset to act in line with internal procedures and guidelines, so quotation activity is aligned with Company policy in terms of Sales; Underwriting & Compliance.
-Use initiative to proactively seek out solutions to prospective clients insurance requirements whilst always respecting established guidelines and the necessity to refer certain cases to your line manager.
-Participate in required training and education to keep pace with product modifications, competitor positioning, industry developments & initiatives and sales skills.
-Ensure the communication touch points between prospective clients and AWC works as smoothly as possible.
-Maintain activity & client records in line with Department policy
-Develop and build relationships with internal stakeholders and external clients
-Participate in the training of other team members & contribute to specific projects linked to improving Individual Business Sales & Customer Service.

Experience Required

-A third level degree or other professional qualification.
-Minimum of two years work experience in a phone based sales role with a proven track record of exceeding targets in an inbound / outbound sales environment within a fast paced, target oriented culture.
-Financial services or insurance experience is desirable but not a pre-requisite.
-Fluent written and spoken English and German.
-Completion, progression or willingness to start the relevant Insurance Institute of Ireland General Insurance qualification (or equivalent foreign qualification)
-Highly motivated, disciplined and autonomous person
-Fluency in German and English

Behavioural Competencies

-Sales driven & client focused
-Proven Sales Skills and Business Acumen
-Honesty & integrity
-Service orientated
-Strong interpersonal and communication skills
-Excellent communication skills both verbally & writing
-Excellent problem solving skills
-Highly motivated. Positive attitude & innovative
-Ability to work under pressure, achieve targets, deadlines and service standards
-Capable of prioritising work and working on own initiative
-Strong organisational, time management and negotiations skills

Main benefits:

The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies

To apply and learn more about this role, send you most updated CV to Gisele.Graciutti@manpower.ie