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Dublin City Centre, Dublin
EUR30000 - EUR32000 per annum
14 May 2017
11 Jun 2017
Gisele Graciutti
Job Type
You will be part of one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our client's unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.

Position: Web Product Implementation Specialist - German markets

The focus of the role will be to:

*Be responsible for establishing a new service specifically around this client's high profile & critical program.
*Interface with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
*Perform and verify the implementation of web based products with customers
*Give guidance, support, and train customers on how to use the products
*Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed.
*Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.


*Experience in creation / maintenance of websites with associated knowledge (HTML, CSS, Java - basics)
*Troubleshooting skills on online marketing products
*Experience in Wordpress/shoppify/Mageneto/Druple or similar platforms (at least 1 platform)
*Experience working in a B2B environment
*Strong communication, customer service, relationship management and support skills
*Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template/process
*Fluent German in addition to English is required for this role.

***Competitive Salary + Complete benefits package and realistic career development within the corporation.

To apply send me your most up to date CV at