Maintenance Renewals. German markets. Dublin based role.

Location
Dublin
Salary
EUR30000 - EUR45000 per annum
Posted
16 May 2017
Closes
13 Jun 2017
Ref
MFDEMR
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
Our client is a global software company with 40 years of experience in delivering and supporting enterprise software solutions that help customers innovate faster with lower risk.
By applying proven expertise in software and security, the company enables customers to utilize new technology solutions while maximizing the value of their investments in critical IT infrastructure and business applications.


Position: Maintenance Renewals - German


Main Responsibilities:

1. Coverage of software maintenance renewals (MR) for the German/DACH regions
2. Build relationships and negotiate with existing customers, being the 'go to' account manager for customers and partners.
3. Prepare quotes, review due dates and administer full recovery of existing maintenance contracts.
4. Work to bring in MR revenue personally with direct contact to our customers, but also leverage the field sales team and our partners to help bring in timely renewal revenue.
5. Conducting sales interactions with such accounts via telephone or over the Web to close identified renewals business. This will involve strong negotiation of pricing and spotting opportunities to up-sell.
6. You will require good sales experience and be able to follow a sales process, overcome objections and find solutions to those objections thus maximizing the revenue stream.
7. Having a complete understanding of the status and acquisition of all possible customer renewals from the assigned list of accounts.
8. In order to compete for the position the candidate needs to be business minded with strong communication, negotiation skills, sales acumen and high energy.
9. Work closely with the product team to give feedback on ways to improve retention.
10. Working also with the field sales team, other UK and SOUTH AFRICAN MR reps and partners whose quotas may overlap with yours, to bring in timely renewal revenue.
11. To train up and become a sales expert on the key products and become an advocate within the team. You will require an understanding of and be able to articulate to the customer the constantly evolving technology and its application to a customer's business problem.




Candidate Profile:

- Experience within the IT sector and multilingual environment; fluent in English and German
- Ability to understand evolving technology and its application to a customer's business problems or projects.
- Customer focused; People orientated and delivers exceptional customer service;
- Sales oriented; Strong communication, negotiation and selling skills; solution selling;
- Ability to consult with customers on solutions. Strongly motivated by success and target driven.
- Team oriented; Ability to work well with both internal/external (partner) teams; good communication; Articulates professionally in both verbal and written communication. Self-motivated; Works well on own initiative.


On Offer:

A challenging, varied and exciting job within a global operating company.
An international corporate culture, which is shaped by innovation, performance-orientation, openness and teamwork.
An attractive salary & commission and benefits package.
An appealing and extensive career development program, which offers varied potential for development.
Flat hierarchies and strong project teams combined with an international network.
Good promotional prospects


For more details, send your most up to date CV to Gisele.Graciutti@manpower.ie