Customer Support Representative - (German)

4 days left

Location
Drogheda, Louth
Salary
Negotiable
Posted
31 May 2017
Closes
28 Jun 2017
Ref
CSRG
Contact
Bruna Alves
Sector
Multilingual
Job Type
Permanent
Hours
Full-time
My client a successful International company recognized for its growth is now seeking a passionate thinker, a Customer Support Representative who speaks German & English fluently and will provide the first line of support to customers.

Duties & Responsibilities:
*Respond to call and non-call contacts in a polite and efficient manner
*Provide support to customers seeking to apply for our service
*Review and process all applicable documentation in support of applications
*Provide clear and concise advice and information to customers as necessary
*Research and resolve issues such arising from payment processing and escalate in a timely manner where appropriate
*Document technical issues and escalate to technical support as appropriate
*Perform additional duties as assigned
Qualifications Education and Experience
*Third level qualification in business, finance or related field
*1 year of experience in customer service and risk management; eCommerce experience is a plus
*Experience with CRM software
Are you a team player? Do you have a good sense of judgement? Are you flexible with working hours? Confident? Do you have great communication skills?
Well, then this role is for you!! Send your CV today to bruna.alves manpower.ie and I will give you a call as soon as possible.

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