German with Great Coding skills required in Ireland - ASAP

Location
Dublin
Salary
EUR32000 per annum
Posted
20 Jun 2017
Closes
18 Jul 2017
Ref
DECOJJ
Contact
Juliana Barcelos
Job Type
Permanent
Hours
Full-time
You will be part of a newly created multilingual client facing team. The Team will be working onsite with and alongside internal teams for a preeminent online multinational company to respond to client leads and assist in the implementation of our client's web based products.

Web Product Implementation Specialists will be responsible for establishing a new service specifically around this client's high profile & critical program. The team will be supporting DACH based clients/customers and therefore native level (spoken & written) is essential.

Key Responsibilities:

* Interface with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
* Perform and verify the implementation of web based products with customers
* Give guidance, support, and train customers on how to use the products
* Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed.
* Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.
Key Skills and Experience:
* Experience in creation / maintenance of websites with associated knowledge (HTML, CSS, JavaScript, and PHP basics)
* Troubleshooting skills on online marketing products
* Experience in WordPress/Shopify/Magento/Drupal or similar platforms (at least 1 platform)
* Experience working in a B2B environment
* Strong communication, customer service, relationship management and support skills

Ready to shine?