French Online with ADwords skills up to €35000

Location
Dublin
Salary
EUR25000 - EUR35000 per annum
Posted
25 Jun 2017
Closes
23 Jul 2017
Ref
FRJJ
Contact
Juliana Barcelos
Job Type
Permanent
Hours
Full-time
Position: Online Support with French

Description:

It requires great customer service skiljavascript:openaSpellChecker('description')ls and associates should be able to manage multiple clients in a fast-paced environment. This role works closely with Account Managers, Advertisers, Creative Agencies,Publishers, Post Production Developers, Quality Assurance Specialists and Live Issue Support Specialists.
Requirements:

● Experience in International Technical Support /Customer Support
Preferably in voice channel

● Client handling experience for advertising products like AdWords (Search,
Display, Mobile), Analytics (PPC ROI tracking) with knowledge of various online
advertising models (Search, Display, Mobile, Video) and revenue models (like Pay
per click, Cost Per (Thousand) Impressions, Cost Per View and/or Cost Per
Acquisition) will be a significant added advantage

● Strong verbal and written communication skills

● Problem Solving and Analytical Aptitude

Responsibilities:

● Communicate effectively through chat, email and occasionally voice with account managers,
advertisers, creative agencies and publishers to address issues in a timely manner

● Understanding client requirements and accurate implementing them with stringent quality
parameters

● Handling queries/troubleshooting on assigned cases within Service Level Agreement

● Assisting clients in image hosting and promoting dynamic campaigns

Time for a new challenge? Talk to me!