Web Product Implementation. Dublin based role. Dutch fluent.

Location
Dublin, Dublin City Centre
Salary
EUR30000 - EUR31000 per annum
Posted
11 Aug 2017
Closes
08 Sep 2017
Ref
CGNLWA
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
You will be working for an American multinational corporation that provides custom information technology, consulting, and business process outsourcing services supporting the biggest technology company specialized in Internet-related services and products that include online advertising, technologies, search, cloud computing, and software.

Position: Web Product Implementation Specialist

You will be responsible for establishing a new service specifically around this client's high profile & critical programme.


Main responsibilities:

*Interface with advertisers and internal sales and services teams via phone, email, chat and video conferencing as needed
*Perform and verify the implementation of web based products with customers
*Give guidance, support, and train customers on how to use the products
*Employ strong, clear communication skills with your customers and colleagues, displaying your enthusiasm and a desire to succeed.
*Deliver high quality service to your customers, exceeding client expectations and quality scoring measures.


Profile:

*Experience in creation / maintenance of websites with associated knowledge (HTML, CSS, Java - basics)
*Troubleshooting skills on online marketing products
*Experience in Wordpress/shoppify/Mageneto/Druple or similar platforms (at least 1 platform)
*Experience working in a B2B environment
*Strong communication, customer service, relationship management and support skills
*Technologically capable to quickly learn customer service software applications and process customer implementations that do not necessarily follow a standard template/process
*Native level language Dutch in addition to English is essential


Competitive Salary + Excellent benefits package


To apply send me your most updated CV at Gisele.Graciutti@manpower.ie

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