Risk & Payments Operations Analyst - Fluent Arabic or French

Location
Dublin City Centre, Dublin
Salary
Negotiable
Posted
21 Aug 2017
Closes
18 Sep 2017
Ref
ACFRARRA
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
You will be supporting and leading a team for the leader online social media and social networking service.


Position: Risk & Payments Operations Analyst - Fluent Arabic or French


The successful candidate will review uploaded content and flagged account activity for indicators of fraudulent activity to remove fraudulent content according to Client Policy.

Responsibilities:

*Evaluate, label and identify patterns in suspicious activity
*Review non-objectionable content, create tasks, follow-up on open tickets
*Review account details for indicators provided by client analysis and determine whether the items meet criteria provided by client Policy.
*Provide feedback on trends identified in review.
*General data entry related tasks.
*Provide suggestions to improve the process and workflows
*Contact clients (outbound and inbound calls)


Required Experience:

*Native level Arabic OR French, written and spoken
*Experienced at using search engines to find information on the internet
*Familiar with and user of social media products
*Excellent work pacing (time management) skills, able to work independently
*Attention to detail is essential to ensure the quality of work execution
*Able to work in multiple tools/web browser windows at one time
*Motivated, takes initiative, high energy
*Familiar with MS office (mainly excel) for updating progress
*Candidates should have good search and navigating skills
*Interpersonal Skills
*Self-starter, can easily adapt to change (new content, changing policies)
*Good problem solving


Complete benefits package + relocation assistance + realistic career development within the organization.


For further details, send your most up to date CV to Gisele.Graciutt@manpower.ie