Admin Assistant/Claims officer role. French. Dublin based.

Expiring today

Location
Dublin
Salary
Negotiable
Posted
27 Aug 2017
Closes
24 Sep 2017
Ref
ALFRCO
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
Operating in the Republic and Northern Ireland for many years,our client is one of Ireland's largest multi-line general insurance companies.
In Ireland, the company employs over 1,450 people and is trusted by close to a million customers as their business or personal insurer.


Role:
Admin Assistant - Claims Officer involves processing medical claims for client`s worldwide. The company ensures a high level of client service while processing claims within an industry leading 48 hours. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.


Your main responsibilities:

-Process claims within the agreed company policy, Clear to Zero, and adjudicate each claim in accordance with the company's policy benefits to achieve company loss ratio targets
-Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
-Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
-Investigate and identify possible duplicate payments, non-disclosure and fraudulent claims in line with company cost containment policy
-Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
-Other admin duties as required


Experience Required:

-Previous experience in a customer focused role, in an administrative capacity
-Experience working in pressurized, target-driven environment with tight deadlines


Profile:

-Customer focused
-Fluency in FRENCH in addition to English is required
-Eligibility to work full time in Ireland
-Strong communication (verbal & written)
-Ability to work effectively within a team environment and towards personal targets
-Honesty and Integrity
-Ability to work under pressure
-Results driven and solution oriented
Technical Competencies
-Strong Knowledge of Microsoft Office (Excel, Word)


The company offers a competitive salary, complete benefits package including health insurance, pension scheme, transport subsidy, career development within the organization, etc.


For more details, send your profile to Gisele.Graciutti@manpower.ie

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