French Telesales Agent. No cold calling. MKT Sector.

Dundalk, Louth
09 Sep 2017
07 Oct 2017
Gisele Graciutti
Job Type
Our client is one of the worldwide leaders in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce from over 30 different countries with 18 working languages, the company provides a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.

Bilingual Telesales Agent (Current / Existing Customers) No Cold Calling

What you will do:

- Phoning customers from existing customer database.
- Manage a database of unassigned accounts with associated Sales Revenue and Key Performance targets.
- Calling customers from existing mail orders received.
- Entering orders on database and up-selling live to customers.
- Strengthen existing National Pen relationship with its high-value customers.
Participation in product projects when required.
- Ensures that customer issues are dealt with in an efficient manner, informing the customer of any new products.
- Verifying the order and customer details on-line.
- Any other duties/projects as directed by Senior Management.

What we need from you:

- Minimum of 1 year experience in telesales/sales or call center.
- Skilled negotiator.
- Have the ability to maintain professionalism under pressure.
- An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills.
- Self-motivated and goal oriented.
- Strong customer service and the desire to be successful exceed targets and integrate into a team-based organization.
- Be a good team player.
- Fluent in French.
- Good English.
- Ability to speak additional European language(s) a bonus.

What we give you: (If there's something important to you that's not on this list, talk to us :)

- Attractive relocation package
- Excellent salary - great work is rewarded!
- Paid holidays
- Bonus
- First day induction
- Two weeks paid training
- Continuous coaching and mentoring
- Career development program
- Free parking for your car and bike
- Subsidized canteen
- Medical cover
- No Weekend and No Shift work
- Discounted gym membership
- Vouchers
- Staff discount
- Orientation Assistance including Accommodation assistance, revenue, bank account set up
- Multicultural environment
- Sports and Social club
- Weekly payroll
- Fun events for employees, friends, and family
- Amazing employee referral program so you can bring your friends

Sounds good?
Apply now! Send me you most up to date CV at

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