French credit collections specialist. Permanent position.

Location
Dundalk, Louth
Salary
Negotiable
Posted
09 Sep 2017
Closes
07 Oct 2017
Ref
NPFRCLS
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
Our client is one of the worldwide leaders in providing high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.
With a workforce from over 30 different countries with 18 working languages, the company provides a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.


Position:

The main responsibility of the role is to maintain a ledger of high volume / low value accounts, reduce aging and document disputes.


Principle Responsibilities:

- Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved.
- Ensure daily targets and deadlines are reached i.e. number of call activities logged etc.
- Daily customer calling using automated telephone dialing system
- Document customer comments re: payment date / disputes etc.
- Ensure requested paperwork / documentation is forwarded to customers.
- Assist cash application team to ensure payments are processed onto correct customer account.
- Report issues to line manager to resolve problem accounts.


Profile:

- Verbal and written skills in English
- Fluent in French
- Good telephone manner: courteous, clear speech, good call management, assertive.
- Computer literate: excellent keyboard skills, familiar with different on-line database packages.
- Ability to analyze a problem quickly and resolve it following procedures
- Must demonstrate ability to work well in a team contributing to the team's goals.


Education and Experience:

- Previous accounts / collections (high volume/low value accounts) / credit control experience.
- Knowledge of Windows environment
- Knowledge of Oracle an advantage


Competency Profile:

- Analytical
- Problem solving
- Results Focus
- Customer Focus
- Communication skills
- Ability to work on own initiative
- Flexibility
- Organized


Main benefits:

- Competitive Salary plus commission
- Incentives and vouchers
- Relocation package
- Staff discounts (for example reduced Gym membership)
- Sports & Social Club
- Subsidized Canteen



Sounds good?
Apply now! Send me you most up to date CV at Gisele.Graciutti@manpower.ie

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