Finance Graduate - French/ English Speaker

PURPOSE AND OBJECTIVES
The Order to Invoice Software and Maintenance team based in Dublin is part of SAP Global Finance Shared Services (GFSS) and will support the administration and posting of SAP License and Maintenance Software Orders for the whole EMEA & MEE  region. Whether processing cloud or license orders for small customers, midmarket enterprises or large corporations, the full product portfolio of SAP software is our daily business. The company’s pulse is palpable in Order to Invoice, Software and Maintenance (O2I SW MT)

EXPECTATIONS AND TASKS 

* Checking incoming orders (contractual documents, correspondence, approvals) 
* Processing Cloud orders in the SAP system 
* Be dedicated point of contact for both external and internal customers (Sales/Support/Commercial) 
* Creation of invoices & issuing of credit notes 
* Providing post sales support on contractual issues such as license transfers, contract migrations & amendments 
* Answering of internal/external customer queries within agreed Service Level Agreements 
* Use own initiative to improve processes and drive efficiency in the team 

WORK EXPERIENCE 

* Good level of basic Finance/Accounting knowledge 
* Entry level position, however 1-2 years related experience an advantage. 
* Knowledge of SAP FI module is an advantage 

EDUCATION AND QUALIFICATIONS 

* Fluent English and another European language is preferable 
* Quick learner, adaptable and able to use own initiative 
* Organization & time management skills are essential with the capacity to multi-task 
* Proactive and responsible approach to customer support 
* Quality driven with excellent attention to detail 
* Good command of MS Office (Excel-Word and Outlook) 

FREE LUNCH, Free Car Park, Free on-site Gym 

Please note, you would be employed by Manpower and working on behalf of our client SAP.