Administrative role for German speakers in Dublin.

Location
Dublin
Salary
Negotiable
Posted
14 Sep 2017
Closes
12 Oct 2017
Ref
ALDECO
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
Excellent job opportunity to join the Claims department for one of the biggest Insurance Corporations worldwide.

Our client is one of the leading global services providers in insurance, banking and asset management. With approximately 155,000 employees worldwide, the company serves more than 75 million customers in approximately 70 countries.


The role Admin Assistant - Claims Officer involves processing medical claims for client`s worldwide. The company ensures a high level of client service while processing claims within an industry leading 48 hours. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.


Main tasks and responsibilities:

-Process claims within the agreed company policy, Clear to Zero, and adjudicate each claim in accordance with the company's policy benefits to achieve company loss ratio targets
-Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
-Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
-Investigate and identify possible duplicate payments, non-disclosure and fraudulent claims in line with company cost containment policy
-Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
-Other admin duties as required


Experience Required:

-Previous experience in a customer focused role, in an administrative capacity
-Experience working in pressurized, target-driven environment with tight deadlines


Profile:

-Customer focused
-Fluency in GERMAN in addition to English is required
-Eligibility to work full time in Ireland
-Strong communication (verbal & written)
-Ability to work effectively within a team environment and towards personal targets
-Honesty and Integrity
-Ability to work under pressure
-Results driven and solution oriented
Technical Competencies
-Strong Knowledge of Microsoft Office (Excel, Word)


The company offers a competitive salary, complete benefits package including health insurance, pension scheme, transport subsidy, career development within the organization, etc.

Interested?
Send me your most updated CV at Gisele.Graciutti@manpower.ie

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