Policy Management Officer. French+Arabic fluent required.Dublin

Location
Dublin
Salary
Negotiable
Posted
15 Sep 2017
Closes
13 Oct 2017
Ref
ALFRARPM
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
Excellent job opportunity to join the Policy Management department for one of the biggest Insurance Corporations worldwide.

Our client is one of the leading global services providers in insurance, banking and asset management. With approximately 155,000 employees worldwide, the company serves more than 75 million customers in approximately 70 countries.


The role of the Policy Management Officer involves working in a fast moving multicultural environment and administrating a portfolio of Corporate Clients. Working to ensure that the company exceeds the requirements of their clients or brokers on the administration and renewal of their contracts.


Main Responsibilities:

-Respond to requests from external and internal clients through email within our 24 hour service level agreements
-Process emails and work on additional tasks (e.g. complaints logging, processing of lists, committee tasks etc.)
-Act as the main point of contact for assigned group schemes, Sales Managers & brokers.
-Build positive and professional working relationships with internal clients
-Assists other teams with administrative tasks (emails, policy management, renewals, new business) when needed.
-Responsible for the policy management of small, medium and large corporate clients.
-Manage short-term business contracts where applicable.
-Provide excellent customer service to our internal and external clients, solving problems. promptly and in a professional manner, preventing unnecessary delays.
-Don`t hesitate to call an external or internal client to ensure a quicker resolution of a case/issue, especially with escalation.
-Build rapport with the Client Relationship Managers and Sales Managers across all regional offices, work with them on any issues relating to your teams` groups.


Profile:

-Previous experience in a customer focused role , in a an administrative capacity
-Experience working in pressurized environment with tight deadlines
-Strong Knowledge of Microsoft Office (Excel, Word)
-Fluency FRENCH+ARABIC in addition to English is required
-Customer focused
-Ability to work effectively within a team environment
-Proactive and solution oriented
-Honesty and Integrity
-Ability to prioritize workload and manage time effectively


Main benefits: Competitive Salary, bonuses, career progression program, transport support, complete benefits package including health, life and car insurance, pension scheme, etc.

**Career development within the company.**


For further information, send me your most updated CV at Gisele.Graciutti@manpower.ie

Apply for Policy Management Officer. French+Arabic fluent required.Dublin

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left


By applying for a job listed on manpower.ie you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.