Benefits
We're on a mission to become the most admired airline in the world - and we know that our people are at the heart of making that happen.
Working here isn't just about pay; it's about taking pride in your work, feeling rewarded, and having the opportunity to develop.
Take a look at some of the fantastic benefits offered to the teams in our contact centres:
Earn
Naturally you can expect to receive a competitive basic salary. But on top of this, we'll recognise your hard work and commitment with the chance to earn shift premiums and performance related bonuses in certain roles. Please take a look at 'our jobs' to see the roles we are currently recruiting for, and their associated salaries and benefits. And it doesn't stop there - being an airline, we'll offer you significant discounts on flights and holidays too.
Live
Our contact centres all have friendly, open atmospheres, with a real buzz. There's always something going on here - from celebrities dropping in to help us support Comic Relief (we've raised £11 million to date), to selfie competitions, and much more. We work shifts, with night shifts available too, but with days off through a rolling roster you'll have the freedom to plan your life outside of work. We'll make that even easier for you to do, with a generous annual leave entitlement of 32 days a year (including bank holidays).
Learn
We're a world-class learning organisation. That's why we'll offer you all the support you need to achieve your future career goals. You'll start by taking part in a fully comprehensive six-week training programme. After that, you'll have the chance to progress and develop your career further if you choose - whether that means progressing up the career ladder, changing team, or even moving to a different contact centre location entirely.
© British Airways PLC 2016
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