Why join us at BT Business and Public Sector?
Be Valued. Be Vital. BT.
BT have been connecting people for over 150 years, bringing fast and reliable communications to homes and businesses alike.
Join our team
and you'll be part of that story, helping customers access the technology that makes their lives simpler and more enjoyable.
We'll make you a subject expert in what we offer and will help you develop into a brilliant communicator.
BT Vision & Culture
Business and Public Sector powers the communications and IT for 1.2 customer in the UK and Ireland. From the big household names, government departments and public service organisations right through to small businesses and new start-ups, this team helps BT customers use the power of technology to keep business booming.
Like us, they're passionate about helping businesses of all sizes succeed. It's only by broadening and deepening these relationships that BT can retain and win customers - so whether you choose a role as an advisor or within Group Billing, you'll play a vital role in helping BT achieve its ambitious goals for growth. Find out more and apply for roles within Business and Public Sector by searching our list of live vacancies below.
Customer Service provides service and delivery support for Business and Public Sector customers.
When you join the Customer Service team your job is to help deliver an outstanding experience for BT's customers. They want to give their customers a brilliant service, right from the start. From when they buy from them, as they deliver their service, right through to when customers receive their bill.
You'll be part of a big team, spread right across the UK and Ireland, from Plymouth all the way up to Thurso, because that's where BT's customers need them, right at the heart of their business. From the high street brands you know and love, to public sector organisations, right the way through to the small start-up, you'll be helping BT look after them all.
Benefits
The benefits on offer vary slightly based on what you do. But whatever you do you'll receive a generous rate of pay (plus a commission in some roles), pension contributions, paid time off, plus in some roles discounts on some BT services. And with a variety of working patterns available, we'll do our best to offer you working hours that fit around your other commitments.
Diversity & Inclusion
We know it's crucial that our people reflect the diversity of the people and communities that we serve. It's this variety of experience, culture and background that helps us provide our customers with the products and services which make a difference to their lives. We believe that doing whatever we can to make our people feel valued and included is essential to unlocking their potential.
BT is a place where they value difference and strive to make a great working environment for everyone. Click here to find out more about diversity and inclusion at BT.
"I've enjoyed getting to know my colleagues and making new friends. I also liked that we had the same group throughout the training, so we could all have a special bond and learn together as a team as we went into grad bay."
Catherine Di Vito, Sales Retentions Advisor, Accrington
For our current vacancies click here.