What are we looking for?

You do not need to have any knowledge or experience of Visa's and Immigration in order to apply. You will have an aptitude to learn quickly and you will also need to:

  • Be consistent in following processes whilst maintaining professionalism and sensitivity
  • Enjoy dealing with members of the public and external and internal stakeholders
  • Be able to demonstrate sound interpersonal, communication and relationship building skills and thrive working as part of a team
  • Thrive in an environment where performance matters
  • Have good written and verbal communication skills, with the ability to convey information sensitively, clearly and accurately
  • Be objective and think in an analytical manner
  • Be able to demonstrate a strong sense of personal ethics and honesty, taking personal ownership
  • Meet the high standards of conduct and behaviour that is expected of a civil servant.

Customer Service Agents - Admin Officer [square]