Into Wine? Danish or Swedish for a €26000 salary

EUR26000 per annum
04 Jul 2017
01 Aug 2017
Juliana Barcelos
Job Type
Role: Customer Experience Specialist

Our client is an award winning provider of Multilingual Customer Experience and Technical Support solutions to giant global brands. Headquartered in Cork, we have offices in Dublin and the USA .

Position Overview

Ready to join a vibrant start-up, building the world's #1 wine app and wine community? Now's the time to get involved - especially if you love wine as much as we do. This position will work with my client's client Customer Experience team and will be based in our Dublin city centre, Ireland office.

You are going to support all customer service functions and communications as part of a fast-growing talented team.

Be dynamic, passionate, a self-starter who cares deeply about customer satisfaction and you will shine here.

Some of your responsibilities include the following:

●Deliver high-quality service across multiple support platforms (email, phone, chat and other support channels)
●Provide 100% quality control review of all new wine orders made on our platform before passing them over for fulfilment to our partners
●Use your super online shopping experience to search for the best wine on our platform for our customers making recommendations on cross-selling opportunities or up-selling opportunities where appropriate
●Excellent written and verbal communication skills
●Multilingual candidates are encouraged to apply for priority considerations who have the ability to write, read and speak Swedish or Danish as well as English. Other languages may be considered.

Ready to shine?

Manpower have been in Ireland for more than 42 years, in our time here we have solidified our existence by building partnerships with companies and candidates alike. We work across a number of areas including Multilingual, Finance & Accounting, Sales & Marketing, Engineering, Legal, HR & Office Support and Supply Chain & Logistic and IT Support roles!