Field Service Engineer

Location
Dublin
Salary
EUR28000 - EUR30000 per annum
Posted
04 Jul 2017
Closes
25 Jul 2017
Ref
2345
Contact
Supreet Sarna
Sector
IT
Job Type
Permanent
Hours
Full-time
My client is looking for a Field Service Engineer for a 6 month contract initially. Full Clean Drivers Licence and own car is essential. Role will primarily be based in Dublin with some travel to Cork.

ROLE OVERVIEW:
*On Site Desktop End User work space Solid experience in desktop environment Experience of break/fix on desktop and peripherals.
*Able to diagnose hard drive issues and successfully replace faulty equipment.
*Comprehends complex HW issues.

JOB DESCRIPTION:
*Monitor ticket queues on customer sites to make sure all tickets become assigned to meet Respond and Resolve SLA
*Comply with requests from SDM manager in relation to internal Health and Safety training's and compliance requirements
*Asset Management - management of tasks relating to customer asset databases - keeping accurate records of the PCs you support
*Installations, maintenance, and repairs on customer equipment
*Work mainly in Dublin area customer sites but as needed visits to other counties will happen also
*Neat and tidy appearance
*Good communication skills

ESSENTIALS SKILLS/QUALIFICATIONS:
*Previous experience of Desktop Level support.
*Strong Troubleshooting and Analytical skills as well as good multi-tasking abilities required.
*Very strong customer facing skills.
*Willing to travel frequently to other client sites.
*Clean driving license

DESIRABLE SKILLS/QUALIFICATIONS:
*Infrastructure Support experience; Switches, Servers, Wireless Access Points
*Experience working in pharma, manufacturing or controlled environments
*Microsoft qualifications would be useful, but are not essential

Please note to be eligible for this role you will need to have Irish / EU / UK passport or a stamp 4 visa.

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