Business Development Manager

01 Aug 2017
29 Aug 2017
Andrew McKeown
Job Type
The role of the Enterprise Business Development Manager is an office based role working as an integral part of the Enterprise Sales Channel. S/he will be responsible for acquiring new accounts within a target acquisition base and identifying additional accounts to target as per the Corporation Strategy. The role holder will also be responsible for generating sales leads to the specialist sales team which is considered and extension of the internal team and integral to achieving the channel revenues.

Job Description

*Deliver against personal and sector sales Gross Margin targets
*Close own contracts, as well as successfully engage with product specialists to grow
and deliver customer requirements as necessary
*Acquire business through understanding customer requirements and upselling
additional products and/or service solutions from the BT portfolio
*Acquire business to the point of handover to develop account managers, as per
business guidelines
*Build and manage a sales pipeline to ensure accurate forecasting and delivery
against targets as per timelines
*Identify and build relationships with the right contacts, particularly C Level and
relevant stakeholders
*Effectively landscape and develop insight into target customers
*Develop and maintain up to date Account Plans for the top priority customers on the
*Be the main point of contact for the customer/partner developing long term customer
*Ensure customer satisfaction in support of an account contact strategy, including
prompt resolution of queries
*Maintain overall accountability for all interactions on the base
*Collaborate with other business departments to ensure prompt support, resolution and
delivery of customer requirements
*Adopt and abide by the high levels of professionalism displayed and expected

Business Impact:
*Authority/Decision Making
*Confident operating up to senior levels both internally and externally following the
customer contact strategy
*Demonstrate self initiative
*Ability to develop the client relationship and become a trusted advisor

Behavioural Characteristics and Skills

*Results orientated
*Customer first
*Strategic relationship building
*Positive, can do attitude
*Resilience, assertiveness and accountability
*Very strong questioning, listening, sales and negotiation skills
*Strong telephone and field networking skills
*Ambitious and career orientated
*Confident and professional manner
*Build strong relationships with customers & colleagues and thrive in a team
*Good self-discipline
*The ability to adapt quickly to change and learn new skills, procedures, processes,
*Organisation and time management skills
*Excellent written and verbal communication and presentation skills

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