Outstanding job opportunity for French speakers in Dublin.

Location
Dublin
Salary
Negotiable
Posted
04 Aug 2017
Closes
01 Sep 2017
Ref
ALFRCO
Contact
Gisele Graciutti
Job Type
Permanent
Hours
Full-time
Dedicated to bringing worldwide protection and care, our client is a global leader in B2B2C assistance and insurance solutions in the following areas of expertise: international health & life, global assistance, global automotive and travel insurance.


Position:
Admin Assistant - Claims Officer involves processing medical claims for client`s worldwide, form Australia to Germany and Brazil to the Netherlands, all countries are catered for. We ensure a high level of client service while processing claims within an industry leading 48 hours. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.


Key Responsibilities:

-Process claims within the agreed company policy, Clear to Zero, and adjudicate each claim in accordance with the company's policy benefits to achieve company loss ratio targets
-Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
-Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
-Investigate and identify possible duplicate payments, non-disclosure and fraudulent claims in line with company cost containment policy
-Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
-Other admin duties as required


Experience Required:

-Previous experience in a customer focused role, in an administrative capacity
-Experience working in pressurized, target-driven environment with tight deadlines
-Fluency in English and French is essential to this role


Profile:

-Customer focused
-Fluency in FRENCH in addition to English is required
-Eligibility to work full time in Ireland
-Strong communication (verbal & written)
-Ability to work effectively within a team environment and towards personal targets
-Honesty and Integrity
-Ability to work under pressure
-Results driven and solution oriented
Technical Competencies
-Strong Knowledge of Microsoft Office (Excel, Word)


The company offers a competitive salary, complete benefits package including health insurance, pension scheme, transport subsidy, career development within the organization, etc.


For more details, send your profile to Gisele.Graciutti@manpower.ie