Claims Officer (Adm Assistant). German/French/Dutch. Dublin

Our client is looking for enthusiastic team players who are keen to join our dynamic, growing company. The company offers long term career development and opportunities for performance based promotion.

Our client is committed to providing both the resources and support needed for staff Learning and Development so that all employees have the opportunity to realize their full potential. In return, expect not only the excitement of a multinational company and the security of a major financial services group, but also an attractive package which includes the following benefits:

- Competitive Salary
- Travel subsidy
- Health insurance
- Life assurance
- Pension plan
- Disability benefit
- Subsidized car and home insurance
- Childcare allowance
- Active Sports and Social club


Position:
Admin Assistant - Claims Officer = this role involves processing medical claims for client`s worldwide. The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.


Main tasks and responsibilities:

-Process claims within the agreed company policy, Clear to Zero, and adjudicate each claim in accordance with the company's policy benefits to achieve company loss ratio targets
-Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
-Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
-Investigate and identify possible duplicate payments, non-disclosure and fraudulent claims in line with company cost containment policy
-Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
-Other admin duties as required


Experience Required:

-Previous experience in a customer focused role, in an administrative capacity
-Experience working in pressurized, target-driven environment with tight deadlines


Profile:

-Customer focused
-Fluency in FRENCH OR GERMAN OR DUTCH in addition to English is required
-Eligibility to work full time in Ireland
-Strong communication (verbal & written)
-Ability to work effectively within a team environment and towards personal targets
-Honesty and Integrity
-Ability to work under pressure
-Results driven and solution oriented
Technical Competencies
-Strong Knowledge of Microsoft Office (Excel, Word)


Interested?
Send your most updated CV to [email protected]