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Account Management Agent (Social Media - Hebrew) Dublin

Employer
Manpower Ireland
Location
Dublin
Salary
EUR28000 per annum + 4k commissions
Closing date
16 Nov 2017
Our client is a well-known global management consulting, has more than 394,000 employees serving clients in more than 200 cities in 120 countries.

You will be supporting the biggest online social media and social networking services.


Responsibilities:

*Uplift revenue by providing consultative advice to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone
*Manage a portfolio of SMB clients with responsibility for growing revenue
*Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain
*Demonstrate the value of our SMB advertising solutions
*Provide pre and post-sales support for all self-service products
*Responsible for helping SMB clients drive results via their marketing campaigns through consultation, education, and support
*Provide product and tool support to improve clients' experience and drive higher product adoption and spend


Profile Attributes:

*Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform
*Focus on delighting SMB clients by driving the right product adoption for the right client
*Professional customer service skills: solutions mind-set, helping nature, passion for the customer and customer experience
*Sales aptitude; exhibiting ability to empathize with customer and meet targets
*Ooze consultative selling and customer empathy all the time
*Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve how they use our solutions
*Demonstrate speed, agility, critical-thinking, and problem-solving skills, ability to ramp up quickly
*Self-driven with attention to detail and follow-through
*Ability to multi-task and work under pressure
*Excellent communication skills: verbal, written, listening skills


General Skills:

*Familiarity with online advertising products and social media
*Fluency in English and Hebrew
*Must have exceptional grammar and typing accuracy skills


Competitive Salary


For further information, send your CV to [email protected]

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