B2B Customer Experience - Fluent in German - Dublin

Location
Dublin
Salary
Up to EUR28000 per annum + Benefits
Posted
02 Mar 2018
Closes
30 Mar 2018
Ref
ACC
Contact
Amanda Ferreira
Job Type
Permanent
Hours
Full-time
Are you interested in bringing your talent and passion to a global organisation which works with technology and innovation?

Do you want to collaborate with diverse, work with talented colleagues and leaders who support your success?

Come to sharpen your skills through industry-leading and build an extraordinary career.

Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions. This company works at the intersection of business and technology to help their clients improve performance and create sustainable value for their stakeholders.


The role:

Customer service individual focused on Small and Medium Bussiness. Success in this position requires exceptional customer service skills, and desire to apply problem solving skills.

Responsibilities include:

* Providing support to small and medium-sized businesses (SMBs) based in Europe.
* Providing product and tool support to improve the overall experience and drive higher product adoption.
* Ability to identify trends and solve problems facing multiple clients
* Responsibility for helping clients drive results via their marketing campaigns.

Profile Attributes:

* Demonstrate speed, agility, critical-thinking, problem-solving skills and ability to ramp quickly
* Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve how they use our solutions
* Focus on SMB customer satisfaction by driving the right product adoption for the right customer
* Ability to multi-task and work under pressure
* Excellent communication skills in English and Dutch (verbal, written, and listening skills)

Location:
Dublin 3 - Ireland

Process:
Our process includes language tests and phone/videos interviews.

If you want to make difference in the world, apply for this position!

We are waiting for you!

Send you Cv to amanda.ferreira@manpower.ie

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