Customer Support - Social Media - Indonesian Fluent - Dublin
- Employer
- Manpower Ireland
- Location
- Dublin
- Salary
- Up to EUR24000 per annum + Benefits
- Closing date
- 6 Apr 2018
View more
- Sector
- Administration and Business Support, Customer Service and Call Centre, Multilingual
- Job Type
- Permanent
- Hours
- Full-time
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Are you interested in bring your talent and passion to a global organisation which works with technology and innovation?
Do you want to collaborate with diverse, work with talented colleagues and leaders who support your success?
Come to sharpen your skills through industry-leading and build an extraordinary career.
Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions. This company works at the intersection of business and technology to help their clients improve performance and create sustainable value for their stakeholders.
Responsibilities:
* Manage and regularly review case queues & follow-up on open tickets
* Review issue details and analyze, determine and resolve issues for clients
* Provide feedback on trends identified in review
* Ability to diagnose and solve problems facing multiple clients
* Assisting the quality analyst and reporting analyst in driving quality customer care outcomes
* Providing support and cover for the team lead
Profile Attributes:
* Experienced at using search engines to find information on the internet
* Excellent work pacing (time management) skills, able to work independently
* Attention to detail is essential to ensure the quality of work execution
* Able to work in multiple tools/web browser windows at one time
* Familiar with MS office (mainly excel) for updating progress
* Fluent Indonesian and English
Success in this position requires exceptional client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.
*The company does not sponsor VISA*
Location:
Dublin 3 - Ireland
The company offers free breakfast, lunch and dinner take away and a huge pack of benefits!
If you want to make difference in the world, apply for this position!
We are waiting for you!
Send you CV to [email protected]
Do you want to collaborate with diverse, work with talented colleagues and leaders who support your success?
Come to sharpen your skills through industry-leading and build an extraordinary career.
Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions. This company works at the intersection of business and technology to help their clients improve performance and create sustainable value for their stakeholders.
Responsibilities:
* Manage and regularly review case queues & follow-up on open tickets
* Review issue details and analyze, determine and resolve issues for clients
* Provide feedback on trends identified in review
* Ability to diagnose and solve problems facing multiple clients
* Assisting the quality analyst and reporting analyst in driving quality customer care outcomes
* Providing support and cover for the team lead
Profile Attributes:
* Experienced at using search engines to find information on the internet
* Excellent work pacing (time management) skills, able to work independently
* Attention to detail is essential to ensure the quality of work execution
* Able to work in multiple tools/web browser windows at one time
* Familiar with MS office (mainly excel) for updating progress
* Fluent Indonesian and English
Success in this position requires exceptional client service skills; a willingness to experiment; the ability to thrive in a dynamic, team-focused environment; and a passion for helping others achieve results.
*The company does not sponsor VISA*
Location:
Dublin 3 - Ireland
The company offers free breakfast, lunch and dinner take away and a huge pack of benefits!
If you want to make difference in the world, apply for this position!
We are waiting for you!
Send you CV to [email protected]
You need to sign in or create an account to save a job.
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