Account Manager - Customer Success - German Fluent - Dublin

Location
Dublin, Dublin City Centre
Salary
Up to EUR35000 per annum + Benefits
Posted
27 Apr 2018
Closes
25 May 2018
Ref
KSA
Contact
Amanda Ferreira
Job Type
Permanent
Hours
Full-time
Manpower is helping a technology company which is the leading cloud provider of IT systems management software. Our client is able to offer a complete IT management solution delivered both via cloud and on-premise, having a rapidly grow.

The Role: Account Manager/Customer Success Sales

This role provides incredible industry leading training, management, mentoring and guidance to individuals looking to grow a career in the lucrative industry of software sales.
You will be prepared to enter the Corporate Customer success team, managing customers around the world and helping them to grow their business.

Responsibilities:

* Own a book of business with assigned clients that you are responsible to grow.
* Establish a trusted adviser relationship to achieve and expand customer goals resulting in up sells and cross sells.
* Nurture customers for our client advocacy and positive participation in the community.
* Responsible for driving product adoption, and program managing escalations thereby ensuring retention and long-term satisfaction.

Required Qualifications:

* Fluent in English and German
* Sales, account management and customer service experience
* Understanding of pipeline management
* Familiarity with IT industry/Software and/or technically curious
* Basic understanding of sales process and basic negotiation capability
* Highly competitive strong drive, willingness to learn and make a serious commitment to developing your career.

Qualifications

* You are driven: No one needs to push you to excel.
* Individual and Team Player
* 0-4 years' experience

Location: Dublin 1 - Ireland

Interview process: A phone interview and Face to Face interview with our client.

Additional Information

Manpower's client provides equal employment opportunity to all employees and applicants.

If you are ready to be part of this amazing sales team, send your CV to
amanda.ferreira@manpower.ie and good luck!

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