Operations Manager

Looking for a candidate who can make independent decisions, which have major day-to-day impact in area of responsibility, and may influence direction of other areas.

Responsibilities:
* Provides and implements business-focused solutions within time/cost constraints.
* Self-directed within broad goals and strategic direction in satisfying organisation or client objectives.
* Accountable for developing and managing key internal/external client relationships across sphere of influence, including situations in which no relationship previously existed.
* Accountable for client satisfaction in area of responsibility, against service level agreement, and ensures achievement of key performance indicators/project milestones.
* Responsible for fulfilment of contractual obligations/completion of deliverable within own area of responsibility.
* Accountable for performance against financial parameters, and monitors and reports on budgetary aspects within own area. May have significant input to budget setting/financial proposals and reviews.
* Initiates and promotes continuous improvement programs across sphere of influence.
* Leads and manages a team, typically delivering results through others.

Requirements:
* At least 3 years managerial experience
* Management reporting experience
* Managing measured productivity of team
* Experience managing productivity-driven operation
* Can demonstrate flexibility and agility to changing client needs
* Strong leadership skills