Payments Ad Content Review Agent - ASAP - RUSSIAN SPEAKER

Location
Dublin
Salary
Up to EUR24000 per annum
Posted
02 May 2018
Closes
30 May 2018
Ref
CR
Contact
Audrey Casier
Job Type
Permanent
Hours
Full-time
The successful candidate will assist the advertisers regarding their payment queries. Mainly explain the billing system, provide clarification about ads charges and educate the user in terms of advertisement basics.


* Assist the advertisers for their payment queries
* Educate the advertisers explaining their charges, providing information about billing system and advertisement basics
* Having a good understanding of when to refund, invalidate, provide a coupon or route to an other team
* Maintain the CSAT target and efficiency in the same time
* Provide feedback on the market specific issues
* Provide suggestions to improve the process and workflows
* Team player
* Customer focused

STARTING DATE: 21/05
NEEDS TO BE ELIGIBLE TO WORK IN IRELAND
WORKING HOURS: 9:30 - 5:30PM: Sunday - Thursday, Monday - Friday, Tuesday- Saturday

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