Account Manager - French Fluent - Dublin

Location
Dublin, Dublin City Centre
Salary
Up to EUR21000 per annum + 6K bonus
Posted
03 May 2018
Closes
31 May 2018
Ref
SMB
Contact
Amanda Ferreira
Job Type
Permanent
Hours
Full-time
Do you want to work in a Company growing double digit in 12 countries and focused on delivering the best quality in product and service?

Manpower's client is a pioneer in the experience gift market.

The Company operates in 10 countries selling over 6 million annually.

Our client also, offers a wide choice of experience themes: Overnight Stays, Wellness, Adventure, Gastronomy and Special occasion multi-themes, for consumers to offer the most beautiful gift: a gift you live!

The role: Account Manager - French Marketing

Key Responsibilities:

* Deal with incoming calls and emails from partners within a similar environment to a call centre
* Manage the business relationship for a portfolio of diverse partners, providing product insight and support to ensure the best client experience for our partners
* Work in close collaboration with customer service and partner relations contracting teams to deliver product enhancements and new requests
* Proactively identify other areas of improvement to enhance the overall customer experience

Requirements:

* Fluent in French and professional English.
* 2-3 years previous Customer service experience.
* Excellent communication skills, verbal and written
* At ease with MS Office and experience using CRM tools is a plus

To better serve our partners, shift work (Mon - Sat, 8am - 5pm) and French public holidays will apply.

- TEMPORARY position (6/9/12 months)

- Location: Dublin 1 - Ireland

Apply for this position sending your CV to amanda.ferreira@manpower.ie

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