Customer Experience - SMB - Danish/German Fluent - Dublin

Dublin City Centre, Dublin
EUR27000 - EUR28000 per annum + Benefits
11 May 2018
08 Jun 2018
Amanda Ferreira
Job Type
Are you interested in bringing your talent and passion to a global organisation which works with technology and innovation?

Do you want to collaborate with diverse, work with talented colleagues and leaders who support your success?

Come to sharp your skills through industry-leading and build an extraordinary career.

Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

The role: SMB Supporter

Responsibilities include:

* Providing support for online products to small and medium-sized businesses (SMBs) based in EMEA through different channels - chat, email and phone
* Providing product and tool support to improve the overall experience and drive higher product adoption and spend
* Responsibility for helping SMB customers drive results via their marketing campaigns through consultation, education, and support, demonstrating the value of the clients SMB advertising solutions

Profile Attributes:

* Able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform
* Professional customer service skills: solutions mind-set, helping nature, passion for the customer and customer experience
* Familiarity with online advertising products and social media
* Fluency in GERMAN/DANISH and English.

The company offers a competitive salary and a huge pack of benefits.

Location: Dublin 3

Interview process: A phone interview and 2 interviews via online tool.

If you are interested in making part of a dynamic team which is growing, send your CV to

Good luck!

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