Dutch - Customer Success Sales Consultant

Location
Dublin
Salary
EUR34800 - EUR35000 per annum
Posted
08 Jun 2018
Closes
15 Jun 2018
Ref
k
Contact
Bianca Petri
Job Type
Permanent
Hours
Full-time
Real Customer Success comes from the heart. You desire a technology sales career based on the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases. You have impeccable relationship skills and can create win/win environments for all parties that you work with. If this is you, there are a lot of people who are adopting our product and we would love your help in taking care of our customers!

Sales Development program, you will:

Experience a dedicated intensive 4-week initial training program on technology, the industry, sales.
Own a book of business with assigned clients that you are responsible to grow.
You will establish a trusted adviser relationship to achieve and expand customer goals resulting in upsells and cross sells.
You will nurture customers for our client's advocacy and positive participation in the their community.
You will be responsible for driving product adoption, and program managing escalations thereby ensuring retention and long-term satisfaction.

Qualifications

*You're driven: No one needs to push you to excel; it's just who you are. Eager to learn, adapt and perfect your work; you seek out help and put it to good use.
*You want to help and serve our customers: They win, so you win. You are both an Individual and Team Player
*0-4 years' experience
*Required-- Fluent in English AND Dutch
*Sales, account management and customer service experience a plus
*Understanding of pipeline management
*Customer success, sales, customer service a plus
*Familiarity with IT industry/Software and/or technically curious
*Technical or Business degree a plus
*Exposure to Salesforce, Gainsight, and Zendesk a plus
*Basic understanding of sales process and basic negotiation capability
*HIGH energy and highly motivated by success
*Highly competitive strong drive, willingness to learn and make a serious commitment to developing your career.

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