Operations Reporting Analyst - Content Moderator

Location
Dublin
Salary
Up to EUR29000 per annum
Posted
08 Jun 2018
Closes
06 Jul 2018
Ref
QAQ
Contact
Audrey Casier
Job Type
Permanent
Hours
Full-time
You would be responsible for ensuring standard reports are delivered accurately and on time. Gathering and document reporting requirements and manage the production of reports which may include, but are not limited to, financial and quality metrics.

DUTIES AND RESPONSIBILITIES:
* Deliver timely ad hoc and standard operational reports
* Gather and document reporting requirements
* Maintain reports inventory
* Manage reporting change requests
* Work with process subject matter experts from each functional team
* Assist in designing insightful report views (excel-based or tool-based or dashboards)
* Provide regular and ad-hoc results interpretation to Accenture management as requested
* Utilise data to identify trends and opportunities for improvement
* Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between Accenture, vendors and clients
* Perform Quality Assurance (QA) on reporting analysis performed by other reporting groups as needed

KEY QUALIFICATIONS/SKILLS
* Graduate with 2 years of working experience with Metrics and Reporting
* Make/propose improvements to work products, services or processes
* Excellent oral and written communication skills.
* Comply with Accenture standards, procedures and policies

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