Account Manager - Danish Speaker

Location
Dublin
Salary
Up to EUR29000 per annum + bonus
Posted
12 Jun 2018
Closes
10 Jul 2018
Ref
DA
Contact
Audrey Casier
Job Type
Permanent
Hours
Full-time
You are a high performing customer orientated account manager, who will take full responsibility for a portfolio of the Danish partners. Focused on delivering superior customer experience, meeting and exceeding business targets and increasing renewals




Key Responsibilities :


- Manage the business relationship for a portfolio of diverse clients, providing product insight and support to ensure the best client experience for our partners

- Engage with company's partners and conduct regular reviews to provide the highest level of customer service

- Actively contribute to maximising product usage and promote additional options and flexibility to help partners achieve and improve their targets and deliver renewals

- Work in close collaboration with customer service and partner relations contracting teams to deliver product enhancements and new requests

- Gather all data on concerns, determine root cause and seek out solutions or escalate as needed

- Proactively identify other areas of improvement to enhance the overall customer experience

- Gather & input accurate data into the CRM database



Essential Competencies/ skills :

- Track record of delivery in customer service or sales environment (2 - 3 years)
- Fluent (written/oral) in Danish working proficiency in English
- Strong organisational, time management and problem solving skills in a dynamic environment
- Strong relationship building and influencing skills
- Ability to work autonomously and collaborate effectively in a team
- Enthusiastic self-starter & engaging communicator (oral & written)
- Efficient using MS Office, experience with CRM tools an advantage

Apply for Account Manager - Danish Speaker

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from manpower.ie by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on manpower.ie you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs