Audit Support Associate with Dutch

Location
Galway
Salary
Negotiable
Posted
13 Jun 2018
Closes
20 Jun 2018
Ref
MPSAP253
Contact
Cathy O'Neill
Sector
IT
Job Type
Contract
Hours
Full-time
Manpower have an exciting opportunity on site with our client, SAP; we are seeking a Audit Support Associate for their Galway site.


Audit Support Associate with Dutch

PURPOSE AND OBJECTIVES
As market leader in enterprise application software, SAP helps companies of all sizes and industries run better. SAP has sales and development locations in more than 50 countries worldwide. SAP applications and services enable more than 248,500 customers worldwide to operate profitably, adapt continuously and grow sustainably.
We believe that the power of our people, products and partners unleashes growth and creates significant new value for our customers, SAP, and ultimately, entire industries and the economy at large.
Our vision is to help the world run better.

This is a unique opportunity to contribute to the overall success of the SAP group. The Global License Audit & Compliance department ensures that our customers fully comply with their license agreement as determined by SAP. Working with SAP customers (some of the largest brands in the world) as well as SAP colleagues in our sales and contract departments, you will experience a global working environment within a culturally diverse team.

You will benefit from a stimulating ambience where employees acquire knowledge and skills through dedicated mentors, trainers and e-learning courses. Some of the perks you will enjoy also include complimentary lunch, coffee, tea, and use of the "Sports and Social" events and clubs. Being based in Galway, you will experience a thriving cultural atmosphere on the west coast of Ireland and all the things that you would expect from a lively and welcoming city.

EXPECTATIONS AND TASKS
Your role is to:
*Effectively communicate with our Dutch-speaking customers on a daily basis and support them in performing the license audit process. This can include giving advice on technical and contractual questions the customers may have.
*Follow up with customers and responsible sales executives via email and phone to ensure that license audits are completed in a timely manner.
*Process audit results received, compare the results to the licensed software contracts and create evaluation reports to assess compliance.
*Align with responsible sales executives, license compliance managers and other local contacts regarding the findings of the license audits so that required action can be taken.
*Efficiently support your team members and manage your assigned workload

As a contributing member of our energetic team, you will have the opportunity to work in a dynamic, multicultural environment supporting SAP's vision to help the world run better.

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
*Proficient verbal and written communication skills in (Business) Dutch
*Fluent verbal and written communication skills in English
*Strong communicator who likes to work in a multinational team environment
*Excellent organizational and follow-up skills
*Strong customer focus and commitment to excellent customer service
*Reasonable knowledge in Microsoft Office

WORK EXPERIENCE
Minimum one year work experience in an administrative role and/ or customer service environment would be desirable.

Please note, this is a temporary contract role for which you would be employed by Manpower and working on behalf of our client; SAP.

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