Client Account Representative - Italian

Location
Dublin
Salary
Up to EUR25000 per annum
Posted
13 Jun 2018
Closes
20 Jun 2018
Ref
ALL
Contact
Valentina Veronica
Sector
IT
Job Type
Permanent
Hours
Full-time
About the role:
As a core member of the Finance Operations team you'll be expected to work autonomously and deliver high quality day to day invoicing, debt management, client telephone and email queries in line with the required SLA`s and KPIs.

Key Responsibilities:

- Manage the portfolio of clients based on the Aged debt report.
- Maintain both individual and departmental key performance indicators such as Clear to Zero SLA`s, task deadlines and task cost management
- Responsible for high quality output of day to day activities in line with role & policies and procedures
-Process evolvement for relevant functions to ensure the most efficient quality customer focused output is delivered
-Accountable for review and approval of quality output under remit

Required Experience and Skills:

-Previous experience dealing with the challenges faced in a customer focused role while in an financial operational capacity.
-Working Knowledge & expertise in Individual Credit Control & Group Credit Control
-Strong knowledge of Microsoft Office (Excel , Word, powerpoint).
-Working Knowledge of Opus,Egain,Excel - Macro`s, Pivots, vlookup, if`s,Language
-Effective communication skills and self initiative.

In this exciting role you'll be working with a world leader company that offers a great career opportunity to improve and further develop your skills

Please send your cv at valentina.veronica@manpower.ie

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