Risk Agent - Support Team - German | Dutch - Dublin

Dublin, Dublin City Centre
EUR26000 - EUR27000 per annum
18 Jun 2018
16 Jul 2018
Amanda Ferreira
Job Type
Are you interested in bringing your talent and passion to a global organisation which works with technology and innovation?

Do you want to collaborate with diverse, work with talented colleagues and leaders who support your success?

Come to sharp your skills through industry-leading and build an extraordinary career.

Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

The role: Risk Agent

Ensuring and securing our client's platform against fraudulent activity is at the core of our team's goals.

Our mission is to make our client's platform a safe place to transact online. As a Risk Agent, you will assist in achieving team goals by ensuring the security of our clients' platform and identifying and eliminating fraud.

Primary Responsibilities:

* Identify and help minimize the risk posed by fraud patterns and trends
* Assist users with risk process workflows
* Identify, recommend and implement process improvements
* Communicate relevant information on a timely basis to Senior Agents & Team Leads and escalate issues or complex delivery items when required

Required Skills & Experience:

* Minimum of 1-year experience in Customer Service in an office/tech industry environment.
* Excellent interpersonal skills and the ability to express ideas and concepts both orally and in writing, recognizing the audience and communicating appropriately
* Familiar with MS Office and able to manage multiple tools/web browsers at one time
* Fluency in English and German | Dutch.

* This positions is to work on shifts.

Location: Dublin City Centre


The company offers free breakfast, lunch and dinner take away and a huge pack of benefits!

If you want to make difference in the world, apply for this position!

Send your CV to amanda.ferreira@manpower.ie

Good luck!

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