EMEA Channel Operations Analyst

Location
Cork
Salary
EUR33000 - EUR37000 per annum
Posted
02 Jul 2018
Closes
16 Jul 2018
Ref
DEGAN_CHNLOPS
Contact
David Egan
Sector
IT
Job Type
Contract
Hours
Full-time
The Channel Operations Analyst, based at our EMEA headquarters in Cork, will be responsible for providing qualitative and quantitative support to the Clients EMEA channel organisation. This broad and varied role will interact with multiple key stakeholder groups, from end user sales, channel sales, IT, finance and marketing to drive sales efficiency and support sales enablement

Primary Responsibilities
*Partner with Channel leadership, Channel Sales Team, Legal, Contracts, IT and other departments to ensure all operational aspects of channel partner lifecycle are achieved (Partner program membership, deal registration, partner portal access)
*Manage the EMEA partner program deal registration process (L1 deal registration approval, provide end to end support to partners on the process, participate in program changes and enhancements, create/maintain documentation, update deal registration approval matrices).
*Reporting & analytics relating to partner and channel activity from Salesforce.com and all relevant reporting sources
*Create and maintain documentation published to our internal channel sales teams and also internal team process documentation
*Recommend ways to improve processes, internal tools, documentation and technology to enhance the Clients program and deal registration process and to make the daily work flow more efficient.
*Create and utilize reports, metrics and dashboards to meet deliverables, measure progress and provide insight to the EMEA Channel Sales team and the EMEA Channel leadership team
*Serve as a go-to resource for operational processes to our internal channel sales team on a day-to-day basis

Job Requirements
*1-3 years of professional experience, in an operational and or enablement capacity, preferably within a Channel orientated role
*Fluency in English required
*Excellent communication, presentation, reporting and analytical skills
*Advanced level skills in Salesforce.com, MS Excel and Outlook

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