EMEA Global Custody Product Manager

2 days left

13 Jul 2018
20 Jul 2018
Justin Pankinas
Job Type
Global Custody provides services to a wide range of clients including Insurance companies, Pension Funds, Sovereign Wealth Funds, Asset Managers, Banks, Broker/Dealers, Private Banks and Central Banks
Global custody is a part of the Custody and Fund Services organisation. CFS capabilities include a full suite of fund administration & middle office services as well as custody capabilities in 106 markets
This role will form part of the existing product team and focus on execution of Global Custody strategy within the region.

Key Responsibilities:
-Execution against strategy to increase revenues and margin in line with EMEA business objectives
-Enhance GC product to ensure Clients offering is highly competitive in terms of capability and client experience vs competitor products, and own and lead initiatives to consistently deliver a leading product and service proposition
-Manage client engagement and relationships
-Monitor service indicators to ensure client satisfaction, measuring actual performance and driving corrective action where required
-Business and product management
-Drive product innovation to determine long-term product direction
-Issuance of Global Custody marketing materials

-7 years plus industry experience
-Strong understanding of the Global Custody business and external environment
-Proven leadership ability in a business, client or operational role
-Demonstrated experience in managing change, including introduction of emerging technologies

-Ability to execute in a large matrixed organization
-Ability to forge strong relationships with client contacts
-Define, document and execute product enhancements
-Ability to foster teamwork and develop matrix teams to execute client solutions
-Strong project management and execution skills

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