Data Centre/Server Support Engineer L2

Location
Dublin
Salary
Up to EUR35000 per annum
Posted
26 Jul 2018
Closes
14 Aug 2018
Ref
Server ENG
Contact
Livia Stasakova
Sector
IT
Job Type
Permanent
Hours
Full-time
Become a part of a best-in-class data centre located in Grange Castle. You will be part of a support team, responsible for the deployment and technical support of HP servers and converged systems in a Global Data centre environment. This role covers everything from the physical delivery and deployment of the equipment / installation services, quality assurance testing, maintenance and ongoing technical support services.

Your job will be to:
-Provide support to a large data center with 30,000 ProLiant servers
-Deployment HP Servers, bootstrap testing to a high tolerance,
-Technical support of the customer data center environment
-Management of cases through to completion on both HP and Customer call management systems to customer SLA's
-Management of the logistics
-Working with mobile systems engineering team to ensure total support capability
-Manage escalations, communicate proficiently with your team members and resolve issues

To be successful you need:
-Ability to take server apart and put it back together
-Strong experience working with servers - 2 - 3 years
-Experience troubleshooting, installing, maintaining and testing any kind of IT hardware
-Knowledge of deployment and cabling methodologies
-Knowledge of HP server and blade platforms in an advantage

We will offer you:
-Permanent contract
-Salary €35,000 per annum
-23 days of annual leave
-Pension scheme
-Health insurance
-Income protection
-Bike to work scheme

Similar jobs

More searches like this

Similar jobs