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Data Centre/Server Support Engineer L2

Employer
Manpower Ireland
Location
Dublin
Salary
Up to EUR35000 per annum
Closing date
14 Aug 2018

View more

Sector
IT
Job Type
Permanent
Hours
Full-time
Become a part of a best-in-class data centre located in Grange Castle. You will be part of a support team, responsible for the deployment and technical support of HP servers and converged systems in a Global Data centre environment. This role covers everything from the physical delivery and deployment of the equipment / installation services, quality assurance testing, maintenance and ongoing technical support services.

Your job will be to:
-Provide support to a large data center with 30,000 ProLiant servers
-Deployment HP Servers, bootstrap testing to a high tolerance,
-Technical support of the customer data center environment
-Management of cases through to completion on both HP and Customer call management systems to customer SLA's
-Management of the logistics
-Working with mobile systems engineering team to ensure total support capability
-Manage escalations, communicate proficiently with your team members and resolve issues

To be successful you need:
-Ability to take server apart and put it back together
-Strong experience working with servers - 2 - 3 years
-Experience troubleshooting, installing, maintaining and testing any kind of IT hardware
-Knowledge of deployment and cabling methodologies
-Knowledge of HP server and blade platforms in an advantage

We will offer you:
-Permanent contract
-Salary €35,000 per annum
-23 days of annual leave
-Pension scheme
-Health insurance
-Income protection
-Bike to work scheme

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