Clients Delight Agent - B2B - German/Dutch/Swedish - Dublin

Are you interested in bringing your talent and passion to a global organisation which works with technology and innovation?

Do you want to collaborate with diverse, work with talented colleagues and leaders who support your success?

Come to sharp your skills through industry-leading and build an extraordinary career.

Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

The role: SMB Customer Delight Agent

Responsibilities:

* Provide consultative advice to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels - chat, email and phone
* Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain
* Responsible for helping SMB clients drive results via their marketing campaigns through consultation, education, and support
* Providing vital product insights and feedback from our customers to engineering

Profile Attributes:

* Flexible and quick learner, able to adapt to continuously evolving SMB needs to help clients grow their business on the advertising platform
* Professional customer service skills: solutions mindset, helping nature, passion for the customer and customer experience
* Sales aptitude; exhibiting ability to empathize with the customer and meet targets
* Fluency in German or Dutch or Swedish and English.

Location: Dublin 18 and/or Dublin 2

Permanent Contract

If you are interested in making part of a dynamic team which is growing, send your CV to [email protected]

Good luck!