Dutch OR German Claim Officer / Administrator
- Recruiter
- Manpower Ireland
- Location
- Dublin
- Salary
- EUR27000 - EUR30000 per annum
- Posted
- 08 Aug 2018
- Closes
- 15 Aug 2018
- Ref
- ALL
- Contact
- Valentina Veronica
- Job Type
- Permanent
- Hours
- Full-time

In this role you will be processing medical claims for client`s worldwide, form Australia to Germany and Argentina to Italy, all countries are catered for. You'll ensure a high level of client service while processing claims within an industry leading 48 hours.
* Key Responsibilities *
- Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with AWC policy benefits to achieve company loss ratio targets
- Ensure accurate and efficient adjudication/investigation of each claim, ensuring timely follow-up of claims, to deliver a superior client experience and accurate reporting
- Consistently contribute to departmental success by meeting agreed personal and team targets for both productivity and quality
- Investigate and identify possible duplicate payments, non-disclosure and fraudulent claims in line with company cost containment policy
- Foster healthy inter-departmental relationships by responding to internal customer queries in a professional, solution focused manner to ensure an efficient response is provided
- Other Ad hoc duties as required
* Skills and Experience *
- Previous experience in a customer focused role, in an administrative capacity
- Experience working in pressurized, target-driven environment with tight deadlines
- Customer focused
- Strong communication (verbal & written)
- Ability to work effectively within a team environment and towards personal targets
- Ability to work under pressure
- Strong Knowledge of Microsoft Office (Excel, Word)
The successful candidate will have the opportunity to work in growing multicultural company committed to empowering its employees and furthering their development. A competitive remuneration and benefits package is offered, including healthcare, pension, life & disability, travel subsidy, discounts on home and car insurance, sports & social club and support for professional studies.
Location: Dublin 12
Salary 27k up to 30k + Benefits
Sounds Interesting? Please apply today sending your cv at valentina.veronica@manpower.ie
The Claims Department is a very fast paced and challenging environment, with many different languages used and a mixture of cultures.
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