Deskside Support Engineer L1

EUR26000 - EUR30000 per annum
11 Sep 2018
09 Oct 2018
Livia Stasakova
Job Type
A large multinational IT company placed in Leixlip, which is a leader in providing HW components, SW and related services is looking for a new colleague to join their deskside support team, to support 4000+ users with their laptop SW & HW issues.

Your job will be:
-Providing 1st and 2nd level desktop/laptop support
-Monitor call management system to include continuous updating and closing of calls when resolved
-Provide support for Walk-in Service Centre, Installs, Breakfix, Refresh, Training Rooms, Conf Rooms/AV Support, Warehouse support, Remote Sites and Home Users, and Digital Signage
-Troubleshoot common Office Software Issues within the Office Suite
-Support Wireless office environment
-Offer productivity assistance, support and training to all customers
-Participate in HW/OS Refresh activity adhering to strict refresh schedules, refresh meeting attendance
-Provide support for all Warehouse equipment - RF guns, scanners, barcode label printers etc.
-Participate in weekly Audio Visual proactive maintenance schedule when required, log and resolve issues

To be successful you need:
-At least 1 year of experience in a similar position
-Proficient knowledge of Windows OS (Win8, 8.1, 10) and Microsoft Office suite
-Experience in Refresh/Rollout activity
-Excellent hardware knowledge
-Excellent communication skills and customer interaction abilities
-Unquestionably flexible and present a value-add performance.

You can count on:
*Permanent contract
*Salary between €25,000 - €30,000 per annum
*Pension scheme
*Health insurance
*23 days of annual leave
*Access to a large training library
*Opportunity to work for one of the largest IT providers in Ireland

Do not hesitate and apply or send your CV directly to

Apply for Deskside Support Engineer L1

Already uploaded your CV? Sign in to apply instantly


Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB

4000 characters left

All questions are required

Do you have EU passport/ Stamp 4?

Marketing Communication

We'd love to send you information about Jobs and Services from by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.

When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

More searches like this

Similar jobs