Polish OR Spanish Quality Assurance Specialist - Marketing

Location
Dublin
Salary
EUR31000 - EUR32000 per annum
Posted
12 Sep 2018
Closes
19 Sep 2018
Ref
ACC
Contact
Valentina Veronica
Job Type
Permanent
Hours
Full-time
Manpower's client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

In this exciting role you will evaluate and ensure quality delivery of the Optimization Team. You'll be responsible for executing QA service offerings and participating in projects & initiatives led by the QA team.

* Responsibilities *

* Analyze campaign implementations to ensure work is carried out in accordance with performance targets and quality for the team
* Conduct root cause and other data analysis
* Analyze Customer Satisfaction Survey results & recommend improvement efforts
* Provide one-to-one feedback and continuous improvement sessions to optimizing agents
* In charge of track trending, turn-around times, handle times etc.
* Act as Subject Matter Expert (SME) for QA evaluations
* Contribute to the QA Team's development and share knowledge within the team


* Skills and qualification *

* 4+ year of SEM experience managing PPC campaigns (Search Engine Optimisation; Worked on Campaign Optimization, Keywords Analysis, Keyword Research, Reporting and Analysis, and Account Audit)
* Proven experience in developing search marketing campaigns for advertisers
* The ideal candidate should be fluent in English AND one other European language
* Previous SEO training/certifications
* Managed large accounts for US/European clients
* Proficient on MS Excel and Powerpoint

Salary is 32k permanent contract

Sounds good? Apply today at valentina.veronica@manpower.ie

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