Tech. Support - Web Analyst - Digital Marketing - German Fluent

Location
Dublin, Dublin City Centre
Salary
Up to EUR29000 per annum + Benefits
Posted
21 Sep 2018
Closes
19 Oct 2018
Ref
ACC
Contact
Amanda Ferreira
Job Type
Permanent
Hours
Full-time
Are you interested in bringing your talent and passion to a global organisation which works with technology and innovation?

Do you want to collaborate with diverse, work with talented colleagues and leaders who support your success?

Come to sharpen your skills through industry-leading and build an extraordinary career.

Our client is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Manpower's client works at the intersection of business and technology to help their clients improve performance and create sustainable value for their stakeholders.

The Role: Technical Web Analyst

Work in technical service environment supporting the DCM platform.
We support a web-based ad management system used by advertisers and agencies to run, traffic and report on their digital campaigns across websites and mobile devices.

Main Responsibilities:

● Troubleshoot and resolve technical issues (via email and phone) related to online advertising tools and ad-serving platforms.
● Build strong and positive relationships with the biggest Marketing Agencies and Direct Clients in the EMEA market.
● Ensure client's support tickets are resolved in a fast and professional manner
● Provide guidance and consultative technical support to clients and Account Managers
● Be aware of current technical bugs/issues and provide workarounds when possible.


Required Skills/Competencies/Experience:

● Ability to absorb complex technical concepts and communicate them to a non-technical audience
● Strong collaboration, leadership, organization and the ability to work well in teams
● Fluency in ENGLISH AND GERMAN.

Technical Skills:
● Basic knowledge of HTML, JavaScript and CSS

location: Dublin 3

The company offers a good salary and free snacks :)

If you are a good fit for this role, send your CV to amanda.ferreira@manpower.ie

Looking forward to hearing from you.

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