Cloud Order Management Administrator - SAP Citywest, Dublin
Manpower have an exciting opportunity on site with our client, SAP; we are seeking a Cloud Foundry Order Administrator for their Dublin site.
Please note, this is a 3 month contract role ( with view to extend) for which you would be employed by Manpower and working on behalf of our client; SAP.
Candidate will be responsible to ensure that all SAP Analytics Cloud orders have the proper contract language before being sent for provisioning. This will include proactive steps to communicate with Quote Owners and Account Executives who have created pipeline opportunities, and quotes, to ensure they discuss the correct options with customers and create the contract language accordingly. The rules for what can and should be provisioned, and to which provider will evolve over time.
The Candidate will be responsible to stage the changes according to the phases designed.
Candidate will be required to write/maintain field communication describing the options for Cloud Foundry deployment, from an Order Management perspective
All provisioning requests will be reviewed by the Candidate and checked for accuracy. Tools are being developed to allow the candidate to review the requests and assign them to the appropriate provisioning path.
In the case that a provisioning request is deemed to be in error, the Candidate will be responsible to go back to the Quote Owner to ensure correction and resubmission are performed in a timely manner.
Candidate may provide back-up to terminations team as time permits.
*Ability to learn the SAP order management tools, quickly
*Ability to work with Excel to manage order lists and follow-up activities
*Ability to work in Outlook, Skype and Phone to contact Quote Owner regarding order requirements
*Ability to work in SAP Tools to segregate provisioning paths
*Ability to maintain training materials for Field Resources
*Attention to detail is mandatory
*Previous experience with Order Management Systems - preferred
*Willingness to sign an NDA required - Candidate will see sensitive company data
*Candidate must be able to work Afternoon European work hours through Morning Americas work hours
*English speaking mandatory, additional languages helpful
*2 or more years of Order Management experience, preferably SAP SD
Job Types: Full-time, Contract
Salary: €30,000.00 to €35,000.00 /year