Content Moderation Associate (Dutch)
- Recruiter
- Manpower Ireland
- Location
- Dublin
- Salary
- EUR24000 - EUR25000 per annum
- Posted
- 15 Oct 2018
- Closes
- 12 Nov 2018
- Ref
- NL18
- Contact
- Maria Clesham
- Job Type
- Permanent
- Hours
- Full-time

What you will be doing:
- Working with an online tool to validate the accuracy of data displayed on certain websites
- Carrying out corrective measures and making decisions as to what course of action needs to be taken to ensure correct information is displayed.
- Making outbound calls with clients when necessary in a courteous, professional and efficient manner. There's no cold-calling involved, just proactive phone calls with a purpose of obtaining information.
- Process required requests/transactions and make good decisions related to customer requirements
- Follow all compliance and security measures relating to client data.
- Take action on process transactions and handle the same with proper research.
- Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
What you need:
- Fluent Dutch & upper intermediate English
- Bachelors degree in any discipline
- Experience in a customer service or content review position in a process-driven environment an advantage
- Good computer skills, communication skills, the ability to focus on relatively repetitive tasks, as well as problem-solving skills
- A thorough knowledge and understanding of the Netherlands (the geography, cultures, values and behaviours)
If interested please apply below!