Moderation Associate - German/Dutch/Danish Fluent - Dublin

Location
Dublin, Dublin City Centre
Salary
EUR24000 - EUR25000 per annum + Bonus + Benefits
Posted
16 Oct 2018
Closes
13 Nov 2018
Ref
CG
Contact
Amanda Ferreira
Job Type
Permanent
Hours
Full-time
Manpower's client has been a tremendous success story globally over the last 20+ years.

They run a multilingual team for one recognisable, global iconic brand and a place where employees learn, collaborate and help improve a digital product used by over a billion people worldwide!

You will be part of a rapidly growing multilingual team. The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to requests and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast paced and driven by excellence

The role: Moderation Associate

Responsibilities:

* Work with an online tool and validate accuracy of data displaying on certain websites.
* Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures might include additional online research or calling up a B2B customer to verify information.
* Make outbound phone contact with clients when necessary in a courteous, professional and efficient manner. There is NO SELLING involved in this position but proactive phone calls with a purpose of obtaining information.

Candidates profile:

* Bilingual (English + one of the following: German, Dutch and Danish)
* Ideally, with some experience in a customer service or content review position - Fresh graduates will also be considered.

Key success factors in this position are adaptability and flexibility, ability to focus on relatively repetitive tasks at a computer, good communication skills, an ability to make an independent judgement and a problem-solving nature.

They are also committed to investing in people. They offer a range of training programs at the start and throughout your career to increase your depth of knowledge on world-class platforms and tools.

Location: Dublin - East Point
Permanent contract

*Obs: The company does not sponsor visa.

If you are interested in developing your career faster in a great environment, send your CV to amanda.ferreira@manpower.ie

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